CR Chingili Ricky Contact

Work

Selected projects and practical systems work.

These examples show how I translate operational problems into systems that are easier to understand, easier to use and easier to manage. Each project is shaped around a real business need, whether that means clearer customer tracking, stronger reporting, better planning or smoother daily operations.

CRM project

Sales pipeline and customer follow-up system

The goal was to replace scattered customer communication and manual tracking with a clearer workflow that sales teams could understand at a glance. The CRM was structured around lead stages, follow-up reminders, quotes, and a visual view of progress from first contact through to signed business.

  • Lead tracking from enquiry to contract
  • Follow-up scheduling for calls, meetings and site visits
  • Quote and product visibility for service-based sales
  • Revenue overview for quick business performance checks
CRM dashboard showing revenue overview and business performance CRM lead pipeline showing inquiry, site survey, proposal, and negotiation stages CRM activity list with reminders for calls, meetings and site visits CRM product and quote list for service-based client work

ERPNext project

Retail operations, finance and KRA compliance workflow

This ERP configuration was designed to support everyday business operations in a way that feels practical for a growing company. It brings together sales, inventory, payment handling, cash flow visibility and compliance requirements into one system that is easier to manage than separate spreadsheets and disconnected tools.

  • Sales and payment tracking with M-Pesa and cash workflows
  • Inventory and stock visibility with SKU-based controls
  • Accounts receivable and financial reporting
  • DigiTax eTims integration for KRA invoice compliance
ERP dashboard covering sales trends and executive business overview Point of sale system with product sales and payment handling Inventory management screen with product list, stock counts and item data Accounts receivable and financial aging overview KRA compliance configuration screen for eTIMS integration

Portfolio approach

Practical systems, clear communication and measurable business value

Whether the work is a CRM, an ERP setup, a business workflow review or a website build, the aim is the same: remove confusion, reduce manual effort and create a system that supports real decisions. This is the standard I apply when building tools and explaining technical work to clients who want practical outcomes, not just technical complexity.

Business systems ERPNext CRM Web systems